IT Support

Have you read over the information in the Parent Handbook?

Please make sure you have read all the parental guidance on the below pages first. 

Parent Portal Handbook Page

Top Tip - Switching between multiple Children

If you have more than one child at Neston High School, you will only be shown information for one child at a time. To change between children, please use the drop down menu pictured below 

Need help?

Full guidance and troubleshooting advice is available via the following link;

Arbor Trouble Shooting (direct from Arbor) 

In the first instance, please visit the Troubleshooting tip from Arbor above. If you still experience problems accessing the Parent Portal please log the issue with our IT Services team using the link below. They will look into the issue, and make contact to assist.  

Report IT Issue / Request IT Support 

 

Support link for booking appointments 

Student IT Support

For any concerns related to Student IT Support, including issues with logon details for the diverse online resources utilized at Neston High School.